Setup Guide
When you'd need to do this, and how the process generally works.
Removing a DSC from a portal is less common than registering one, but comes up when a certificate is being replaced (some portals require de-registration before a new one can be added, like the "customer already exists" error on Income Tax), an authorized signatory changes, or you simply no longer need that certificate active on a specific portal.
Most portals require you to raise a request (sometimes a formal grievance, as with Income Tax's de-registration process) rather than offering a simple self-service "remove" button, since removing a DSC has compliance implications. Check your specific portal's DSC management section for the exact option available to you.
We guide clients through de-registration where required, alongside issuing the replacement certificate.
Not usually, most portals treat this as a formal request or grievance process rather than a self-service action, given the compliance implications.
On some portals like Income Tax, yes, this is exactly what causes the "customer already exists" error if skipped.