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DSC Problem

Lost your DSC USB token? Act quickly

A lost token is a security risk, here's what to do right away, and how to get back to working.

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Why speed matters here

A lost or stolen token containing an active DSC could potentially be misused by whoever finds it, since the private key lives on the physical hardware. Don't wait to see if it turns up, request revocation as soon as you realize it's missing.

What to do immediately

1

Contact your Certifying Authority or issuer right away

Request immediate revocation of the certificate on the lost token, this is the single most important step.

2

Confirm the revocation went through

Ask for confirmation that the certificate is now revoked and unusable, not just "in process".

3

Apply for a fresh DSC

Since the old certificate can't be reactivated, you'll need a new one issued, typically on a new token.

Lost your token? Get a replacement DSC fast

We help coordinate urgent revocation with your original CA, and issue a fresh DSC quickly.

Guidance on urgent revocation, regardless of your original CA
Same-day replacement DSC issuance
Priority handling if you have a filing deadline

Frequently asked questions

No, if the certificate on the lost token could be compromised, it should be revoked, then a genuinely new certificate issued, not just a new physical token.

Once revoked, the certificate on it is permanently unusable, even if you recover the physical token, it won't work for signing anymore.

This depends on your Certifying Authority's policy, ask directly when you report the loss.

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