ProxKey not working? Here's how to fix it

Wd Proxkey is manufactured by Watchdata, so "Watchdata not working" and "ProxKey not working" refer to the same token, here's the fix either way.

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Common ProxKey / Watchdata issues

If you see this	Try this
Token not detected	Install or reinstall the Watchdata/Proxkey driver, then reconnect the token to a direct USB port.
Token utility won't open	Reinstall the Proxkey management software, running the installer as Administrator.
Forgot PIN, or PIN not accepted	Stop guessing after 1-2 failed attempts, see our dedicated PIN reset guide before you risk a permanent lock.
Certificate not visible in signing tools	Restart your browser after any driver reinstall, and confirm the Proxkey utility is running in the background.

We provide remote troubleshooting, and can issue a replacement token if yours has failed or is permanently locked.

Remote troubleshooting for Proxkey/Watchdata issues

Same-day replacement if needed

Support regardless of your original CA

Yes, Watchdata Technologies is the manufacturer, ProxKey is the product name, they're the same token.

See our dedicated DSC Password Reset guide, and stop attempting logins after 1-2 failures to avoid a permanent lock.