Checklist
Have these ready before you apply, and ask your Registration Authority these questions, to avoid the delays that actually push issuance past a day.
The mobile number linked to your Aadhaar must be active, this is where your OTP arrives.
Name and details should match your Aadhaar exactly, mismatches are the most common cause of delay.
The video eKYC call needs decent lighting and a stable connection, a few minutes is all it takes.
Your DSC details and download link are sent here, use one you check regularly.
If opting for doorstep delivery, have your correct address ready for the token dispatch.
Signing, Combo, or DGFT, know which portal you're using so you order the right one the first time.
If they ask for physical documents or a courier, that's a sign issuance won't be same-day.
Ask for a realistic answer, not "as soon as possible", a genuine same-day provider will say so plainly.
Confirm doorstep delivery explicitly, and whether it's included or a paid add-on.
Ask if drivers and setup are handled before dispatch, so it works when it arrives.
Confirm it's a CCA-licensed CA, eMudhra, Capricorn CA, vSign or SpeedSign, not an unlicensed reseller.
Ask specifically about driver issues, portal registration help, and whether support continues after hours.
Starting from ₹650 (certificate cost, excl. token & support)
Compare SpeedSign, vSign, Capricorn CA and eMudhra rates with our instant calculator.
Aadhaar video eKYC, no physical documents required.
Not a vague promise, real turnaround once verification clears.
Pre-configured token, shipped PAN India.
Licensed partner for eMudhra, Capricorn CA, vSign and SpeedSign.
Mismatched details between Aadhaar and PAN, this alone accounts for most delayed applications. Double-check both before applying.
No, the eKYC video call must be completed by the actual certificate holder, since it verifies their individual identity.
You'll need to update it with UIDAI first, since OTP verification depends on it. This is worth checking before you apply, not after.